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• 1. THE EFFECT OF QUALITY MANAGEMENT ON THE PRODUCTIVITY OF THE HOSPITALITY INDUSTRY...

  »   CHAPTER ONE INTRODUCTION Background of the study Numerous authors, particularly those affiliated with the Nordic School of Services, have devoted attention to the need to define a concept of productivity that accounts for the unique characteristics of this economic sector since the late 1980s. Their research has primarily focused on productivity in the service sector. The aforementioned methodo...Continue Reading »

  Item Type: Project Material |  54 pages |  2,350 engagements |